Privacy Policy
Last updated: January 1, 2025
Information We Collect
Morfolabs collects information you provide directly to us when you submit an inquiry, enter a service agreement, or communicate with our team. This includes name, email address, company name, project details, and financial information necessary for invoicing. We also collect technical information automatically when you visit our website, including IP address, browser type, pages visited, and referring URL.
How We Use Information
We use the information we collect to deliver and improve our services, communicate with you about your engagement, process payments, comply with legal obligations, and conduct internal analysis to improve our market making and consulting capabilities. We do not use your personal data for automated decision-making or profiling.
Data Sharing
Morfolabs does not sell, rent, or share your personal data with third parties for their marketing purposes. We may share data with trusted service providers who assist in operating our business (e.g., payment processors, cloud infrastructure providers) under strict confidentiality agreements. We may disclose information when required by Indonesian law, court order, or governmental authority.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations under Indonesian law, resolve disputes, and enforce our agreements. Client engagement records are typically retained for five (5) years following the conclusion of a service agreement. You may request deletion of your data subject to applicable legal retention requirements.
Your Rights (PDPA Indonesia)
Under the Personal Data Protection Act (UU PDP) of Indonesia, you have the right to access, correct, and request deletion of your personal data held by Morfolabs. You also have the right to withdraw consent where processing is based on consent, and to file a complaint with the relevant supervisory authority. To exercise any of these rights, contact us at [email protected].
Contact
For questions or requests regarding this Privacy Policy, contact our data protection officer at [email protected] or in writing at Jl. Jend. Sudirman Kav 52-53, RT.7/RW.3 District 8, SCBD, Jakarta Selatan 12190, Indonesia.